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Convert JPG,GIF,PNG,PSD,PDF to HTML for Email Windows Vista Forums Vista Forums Home Join Vista Forums Donate Windows 7 Forum Vista Tutorials Tags Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Vista tutorial section that covers a wide range of tips and tricks. Go Back Vista Forums > Vista Forums > General Discussion Reload this Page CDROM/DVD missing... User Name Remember Me? Password Join Now FAQ Today\'s Posts Search Search Forums Show Threads Show Posts Tag Search Advanced Search Google™ Search Go to Page... CDROM/DVD missing... Reply Page 1 of 2 1 2 > LinkBack Thread Tools Display Modes Old 09-11-2008 #1 (permalink) broxigan Newbie Join Date: Sep 2008 Vista Home Premium 64bit 5 posts CDROM/DVD missing... So, I have searched around and have had no luck thus far finding out what exactly happened to my CDROM/DVD drive. It had been working fine for some time and suddenly, it just doesn\'t work/show up any more in the Computer area. Nor does it show up in device manager. My specs are as follows: Windows Vista Home Premium 64x with Service Pack 1 Intel Core2 Quad CPU Q6600 @ 2.40GHz 4 GB RAM ACPI x64-based PC As for what the CDROM/DVD is, I am not too sure at the moment, I will be looking it up soon. The weird thing is, I am pretty sure it shows up in the BIOS. If anyone might have any clues as to what is going on, or want to walk me through something to help come up with more ideas, lemme know. : / My System SpecsSystem Spec OS Vista Home Premium 64bit Old 09-11-2008 #2 (permalink) Brink\'s Avatar Brink Administrator Join Date: Apr 2007 Vista x64 Ultimate SP2 23,113 posts Re: CDROM/DVD missing... Hi Boxigan, and welcome to Vista Forums. Let\'s start with the basics. Check all of you cable connections to the drive to make sure that they are secure. Check to see if the drive appears to have it\'s flashing power led on when hitting the eject button on the drive, or during bootup. Double check the BIOS settings to see if it is there and the correct SATA, RAID, or ATA/IDE type of connection is selected for it. If everything seems to check out, then see if the drive may have been set to hidden somehow. Drive - Hide or Unhide Hope this helps for now, Shawn My System SpecsSystem Spec System Manufacturer/Model Number Custom OS Vista x64 Ultimate SP2 CPU Core2 Quad Q9450 2.66GHz 12MB Motherboard Gigabyte X48-DQ6 Memory 8 GB (4x2) DDR2 PC2-8500 1066 MHz Patriot Extreme Graphics Card BFG GeForce 9600 GT OC 512MB Sound Card Realtek HD Audio ALC889A Integrated Chip Monitor(s) Displays 28\" Hanns-G HG281DJB and 17\" eMachines E17T4 Screen Resolution 28\" 1920x1200 and 17\" 1280x1024 Keyboard Microsoft Wireless Multimedia Keyboard 1.1 Mouse Microsoft Standard Wireless Optical Mouse PSU Antec NeoPower 500 Watt Case Tagan El-Diablo Full Tower Cooling 250 mm Front, 360 mm Side, stock CPU, 120 mm SiLenX Rear Hard Drives 64GB Patriot SSD (v2) 750GB Samsung HDD HD753LJ SATA 32MB Internet Speed 3382 kb/s Download and 312 kb/s Upload Other Info Creative WebCam Instant Old 09-11-2008 #3 (permalink) broxigan Newbie Join Date: Sep 2008 Vista Home Premium 64bit 5 posts Re: CDROM/DVD missing... Thanks Brink. It is baffeling, the computer itself is BARELY two months old. I ran the hide/unhide and that did not work. It seems to randomly show up in the BIOS. I just restarted, and it wasn\'t there. So I restarted once again, and it showed up in the IDE Master. I popped the restore disk in but got nothing from it. I looked like it was trying to boot to the CD but it ended up loading normally. I cracked it open last night and made sure the connects were clean, which they are. I am not sure what to do, the last thing I want to hear is \"buy a new ROM\" when this one has barely been used. My System SpecsSystem Spec OS Vista Home Premium 64bit Old 09-12-2008 #4 (permalink) Brink\'s Avatar Brink Administrator Join Date: Apr 2007 Vista x64 Ultimate SP2 23,113 posts Re: CDROM/DVD missing... Broxigan, When you tried to boot from the CD, did you get the Press any key to boot from CD/DVD option and pressed a key? Is the CD/DVD drive connected via IDE cable? You may need to install the latest chipset drivers for the motherboard. My System SpecsSystem Spec System Manufacturer/Model Number Custom OS Vista x64 Ultimate SP2 CPU Core2 Quad Q9450 2.66GHz 12MB Motherboard Gigabyte X48-DQ6 Memory 8 GB (4x2) DDR2 PC2-8500 1066 MHz Patriot Extreme Graphics Card BFG GeForce 9600 GT OC 512MB Sound Card Realtek HD Audio ALC889A Integrated Chip Monitor(s) Displays 28\" Hanns-G HG281DJB and 17\" eMachines E17T4 Screen Resolution 28\" 1920x1200 and 17\" 1280x1024 Keyboard Microsoft Wireless Multimedia Keyboard 1.1 Mouse Microsoft Standard Wireless Optical Mouse PSU Antec NeoPower 500 Watt Case Tagan El-Diablo Full Tower Cooling 250 mm Front, 360 mm Side, stock CPU, 120 mm SiLenX Rear Hard Drives 64GB Patriot SSD (v2) 750GB Samsung HDD HD753LJ SATA 32MB Internet Speed 3382 kb/s Download and 312 kb/s Upload Other Info Creative WebCam Instant Old 09-12-2008 #5 (permalink) Dwarf\'s Avatar Dwarf The Contemplator Join Date: Mar 2008 Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 1,761 posts Re: CDROM/DVD missing... Hi broxigan, When you are in the BIOS, is the time and date showing correctly? Check after your machine has been switched off (and unplugged) for a while. It could be that the battery (usually a type CR2032) has either died or has insufficient power to maintain the CMOS settings. If these settings include specific settings to enable your optical drive to be recognised that are different from the standard default settings then this could explain your problem. Try resetting the BIOS by temporarily removing the battery. Wait a few minutes and then reinsert it. This will clear all settings to their defaults and should force the BIOS to auto-detect any drives on the system. You could use the appropriate jumper on the motherboard, if available (refer to the manual), but this is the best method to absolutely ensure that the BIOS has been reset. Whilst inside your PC, check and double check ALL cables. If you have a suitable spare cable, try that. It is not unheard of for a cable to have a faulty wire and has, in the past, led people to buy new hardware when all they needed to do was to replace the cable. Have you ever used a hoover or other electrical appliance that doesn\'t work yet when you flex the power cable it comes back on? My System SpecsSystem Spec System Manufacturer/Model Number Home Built, N/A OS Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 CPU AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz Motherboard ECS GeForce7050M-M Memory 2 x 2GB PC2-6400 (DDR2-800), dual channel (4GB total) Graphics Card Nvidia 8800GT Sound Card Realtek High Definition on board solution (ALC 662) Monitor(s) Displays ViewSonic VA1912w Widescreen Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Wheel Mouse Optical (USB) Hard Drives 2 x Samsung HD501LJ 500GB SATA II RAID 0 1 x 120GB IDE Ext USB Internet Speed ~4.0 Mb/sec (O2) Other Info Epson Stylus SX105 Printer/Scanner/Copier (USB) NetGear DG834G ADSL Modem/Router (Ethernet) WEI Score: Vista 5.4 W7 5.9 Old 09-12-2008 #6 (permalink) bruce2\'s Avatar bruce2 Master Join Date: Dec 2007 Vista Ultimate 64 bit 530 posts Re: CDROM/DVD missing... Seems to be either faulty cable or port. I would try another port on the mb with a different cable. I have encountered a similar problem and fixed by hot gluing the cable to the dive. Lol. Hope you don\'t have to do that. Good luck. My System SpecsSystem Spec OS Vista Ultimate 64 bit CPU E6850 Motherboard EVGA 122-CK-NF67-A1 680i Memory 4 x OCZ Platinum 1GB Graphics Card 2 x 8800GTS 640 SLi Sound Card SB X-Fi X Audio Monitor(s) Displays Samsung 22\" PSU Seasonic 600W M12 Case CM Centurion 5 Cooling air Hard Drives 2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor Old 09-12-2008 #7 (permalink) broxigan Newbie Join Date: Sep 2008 Vista Home Premium 64bit 5 posts Re: CDROM/DVD missing... Brink, It is connected with an IDE cable into the motherboard. I will check for the chipset when I get home. Dwarf, I thought about the possibility of the battery being bad, and I hope that isn\'t the case. AsI said, the computer is only around 2 months old. If all else fails, I will attempt that and see what happens, but if I recall last night, the time and date have been keeping. bruce2, hot glue bad! I think I might have an extra IDE cable laying around somewhere. I may try and find it and see what I can muster out of it. It would at least narrow down my problems. Thanks a bunch for all the help. I usually work on Macs here at work. A little easier to work with, maintenance wise sometimes. Here is crossing my fingers it is just chipset drivers. My System SpecsSystem Spec OS Vista Home Premium 64bit Old 09-12-2008 #8 (permalink) Dwarf\'s Avatar Dwarf The Contemplator Join Date: Mar 2008 Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 1,761 posts Re: CDROM/DVD missing... Hi broxigan, It is extremely unlikely to be a driver problem if it is only being intermittently detected in your BIOS. I would check the cable, making sure that it is correctly orientated and that the correct end of the cable is plugged into the motherboard. Also, if the drive is the only device on the cable, forget about the CS jumper setting on the device and instead explicitly set it to \'Master\' using the same jumper. In this case, the middle connector is left unused. If you have a spare drive, you could try that (it doesn\'t matter if it is only a standard CD drive as opposed to a DVD or a recordable DVD drive). This would help you to eliminate the drive itself (there might be a flaky component on the interface board within the drive that is causing these symptoms). If it does turn out to be the drive, then new ones are relatively cheap and you can get them with support for a wide range of optical formats (some also support \'lightscribe\', but this just adds to the expense when you realise that this feature only works with specific discs). I currently have 2 LITE-ON DVDRW LH20A1P ATA (IDE) drives on my system, and they can read/write all formats apart from the newer Blu-ray or HD standards. My System SpecsSystem Spec System Manufacturer/Model Number Home Built, N/A OS Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 CPU AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz Motherboard ECS GeForce7050M-M Memory 2 x 2GB PC2-6400 (DDR2-800), dual channel (4GB total) Graphics Card Nvidia 8800GT Sound Card Realtek High Definition on board solution (ALC 662) Monitor(s) Displays ViewSonic VA1912w Widescreen Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Wheel Mouse Optical (USB) Hard Drives 2 x Samsung HD501LJ 500GB SATA II RAID 0 1 x 120GB IDE Ext USB Internet Speed ~4.0 Mb/sec (O2) Other Info Epson Stylus SX105 Printer/Scanner/Copier (USB) NetGear DG834G ADSL Modem/Router (Ethernet) WEI Score: Vista 5.4 W7 5.9 Old 09-12-2008 #9 (permalink) broxigan Newbie Join Date: Sep 2008 Vista Home Premium 64bit 5 posts Re: CDROM/DVD missing... Dwarf, It actually is, and was done during manufacturing, into the master slot of the IDE cable, leaving the middle open. Would it make much of a difference to plug the \"middle\" one in and see if that would get it? And yeah, I checked around last night after nearly throwing the ROM out the window and saw that I could get what I have now for reasonbly cheap. It lifted my spirits a bit. If switching the cable around doesn\'t work, I plan on trying a new cable. If that doesn\'t get it, then I will start looking into a new drive. My System SpecsSystem Spec OS Vista Home Premium 64bit Old 09-12-2008 #10 (permalink) Dwarf\'s Avatar Dwarf The Contemplator Join Date: Mar 2008 Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 1,761 posts Re: CDROM/DVD missing... Hi broxigan, That is the correct orientation for a single device on an IDE cable. The middle connector is for a second, or \'slave\' device. Check the orientation of the cable. The middle connector is actually nearer one end of the cable than the other and it is the end of the cable that furthest away from this connector that is plugged into the motherboard. The connectors are uually, but not always, colour-coded as follows: Motherboard Blue / Slave (middle) Grey / Master Black. They should also be keyed to prevent them from being inserted the wrong way round. My System SpecsSystem Spec System Manufacturer/Model Number Home Built, N/A OS Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Ultimate RC 7100 32 & 64 CPU AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz Motherboard ECS GeForce7050M-M Memory 2 x 2GB PC2-6400 (DDR2-800), dual channel (4GB total) Graphics Card Nvidia 8800GT Sound Card Realtek High Definition on board solution (ALC 662) Monitor(s) Displays ViewSonic VA1912w Widescreen Screen Resolution 1440x900 Keyboard Microsoft Digital Media Pro Keyboard (USB) Mouse Microsoft Wheel Mouse Optical (USB) Hard Drives 2 x Samsung HD501LJ 500GB SATA II RAID 0 1 x 120GB IDE Ext USB Internet Speed ~4.0 Mb/sec (O2) Other Info Epson Stylus SX105 Printer/Scanner/Copier (USB) NetGear DG834G ADSL Modem/Router (Ethernet) WEI Score: Vista 5.4 W7 5.9 Reply Page 1 of 2 1 2 > « Vista keeps asking me to activate after update | HELP! 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